personalized buying experience

Mar 4, 2014

They say that eyesight is the first to go as you age. I would agree. I have glasses with bifocals that work just fine except when I’m working at the computer (you just try tilting your head back for hours); therefore, I also have glasses I wear at the computer but I can’t use them to read. Matter of fact, I have so many pairs of glasses that even Gracie has taken to wearing them just because she’s a fashionista.

the fashionista

My current computer glasses, purchased from the Dollar Store for a couple bucks, are showing their age so I thought I’d splurge and order something decent. After all, the glasses I choose to wear while working basically live on my face. I head on over to Eye Bobs and pick a funky pair I like. I order them online at 3:22 PM EST. At 4:05 PM EST I get an email letting me know my order has been fulfilled and shipped! Seriously? That’s amazing…

But when I opened the email, I got a treat! It read:

Great news – your eyebobs order has shipped! It’s okay if you want to do a little happy dance, we’ll wait…

Your eyebobs will be there before you can say “flexible spring hinges” (In other words, 2-5 days for US orders, 7 -14 days for international). If you find yourself with any questions, concerns, comments, or tasty casserole recipes for us, please reply to this message. We’re ready and waiting to knock your socks off with our service.

Irreverent & slightly jaded,
Bob (state-of-the-art eyebob wearing email robot)

Maybe it’s because I live an breathe distinction (thanks so much, Scott McKain), or maybe it’s just because I like that personalized touch — but this makes me want to do business with Eye Bobs again. I get excited when I think that any company that is happy to take my money is also ready and waiting to knock my socks off with their service! Probably because that never really happens. Ever.

Please note — it doesn’t matter how cool or jaded their robot is if their product isn’t the quality I expect for the money. I’ll let you know how I feel about that quicker than you can say, “Gracie, you are one sexy fasionista!”