A Blistering 8 Degrees
Cold simply isn’t a strong enough word to describe the temperature outside this morning. Even Libby could see her breath…
Fischer’s Legacy…
Posted by Perry
Chess Master Bobby Fischer passed away from kidney failure on Thursday – he was 64.
Fischer is most known for his World Chess Championship victory over his Russian rival Boris Spassky in Reykjavik, Iceland in 1972. He held this title until 1975 when he relinquished it due to his refusal to defend it against Anatoly Karpov.
Fischer is also known for something more than his brilliance at Chess – his views on race and politics.
Fischer had praised the attacks on Sept. 11th, saying “America should be wiped out”, and calling Jews “Lying, thieving bastards”. Yet to some – Bobby Fischer is a hero – why?
Not only is it disturbing to me that someone who clearly was racist should be hailed by some because of his victories in essentially a “board game”, but also that there was little outcry against him for his outlandish statements.
Look – political discord is fine, it’s ok to question your government and policies, but NO country deserves to be attacked the way we were on that fateful day. Thousands of innocent people did NOT deserve to die at the hands of terrorists. Fischer’s comments of Jews was not only highly inflammatory and ignorant – but showed that the lessons of World War 2 are being forgotten.
In the end – Bobby Fischer’s legacy is one of not triumph, but of bigotry and hatred. Good riddance to bad rubbish imo…….
Update on Mains vs. Erwin
Posted by Shelley
Just a quick addition to the Mains vs. Erwin saga — in a lower post I mentioned that Karen Mains is telling everyone that the photos (mug shots) she requested delivered to Buster by Postmaster, Carolyn King, were actually meant for Curt Kovener, Editor/Publisher/Owner of the Crothersville Times newspaper. Karen said the mug shots were to accompany a story that was to appear in his paper — that’s her excuse and she’s sticking to it. Well…am I the only one that finds it odd that there was no story on the arrest of the 2 individuals within the online version of the Times OR in the newspaper?
It’s not like there wasn’t room in this week’s edition for the newsworthy blurb. Go figure.
SPEED matters
Posted by Shelley
I received an email last week from someone who had attended a Scott McKain ‘Ultimate Customer Experience’ presentation. This email was an explanation of a personal experience he had with Verizon — although he had been a valued customer for some 10 years, Verizon was willing to lose his business rather than attempt a resolution of the problem he was experiencing with his service. His situation isn’t exactly like the one I’m currently experiencing, but his feelings of frustration are identical.
Living in a rural area, there’s always been only one choice for local phone service. It’s not like there was another carrier that you could pick up if you were dissatisfied with the service you received from another. I grew comfortable with this business relationship — and when other options became available, I resisted the change and remained loyal to the company with which I had done business throughout the years. I picked up Verizon cell service and DSL connectivity, in addition to my business land lines.
As a loyal customer, I chose Verizon DSL for the 2nd time when I moved my office to another location. I repeated attempts to rectify a slow connection at this location without success — numerous calls were made and none of their representatives seemed to care that my speed was often a blazing 2 (yes, TWO) download and 46 upload, while other times I had no connection at all. I was told it could be my router. Hello? Verizon, you SOLD me that router about 3 months ago — why not offer to help by sending out another?
This loyal Verizon customer now has Insight cable as a connectivity account. In this case, it was SPEED that mattered. Not simply the speed of my new connection, but also the speed in which my service was in place, and the speed in which my concerns were addressed.
Verizon finally made a weak attempt to provide what I’m sure they feel is an ultimate customer experience. They had a representative call to ask if my now closed ticket (even though I clearly stated I was NOT happy with my intermittent connection) was handled efficiently. After explaining that I was very dissatisfied — enough so that they are losing my business — the representative explained that there wasn’t anything she could do, it was merely her job to call. I’ve yet to hear back from Verizon.
Sound test — ya’all
Posted by Shelley
In business, it is always important to try new things. When working through new ideas, of course testing is necessary. Get behind the scenes and watch the professionals (??) at work by clicking the photo below.
