from a customer’s point of view

I LOVE LOVE LOVE Kubota action sets. I purchased my first one in 2008, another in 2009, and another in 2010. Recently, I wanted to try a new (and totally cool looking) action set and downloaded the trial with the intent to purchase. With it came their ‘DASHBOARD’. As much as I love their actions — that’s how much I HATE the freaking dashboard. I am a customer, and I don’t want the dashboard. I want the POS gone from my work area. As a loyal, paying and repeat customer — do I get what I REALLY want?

Seriously, Kubota — your loyal customers deserve better!
(And while you’re at it, please insert the word “IS” after the word “DASHBOARD” so your weak apology makes sense — …we feel the DASHBOARD **IS** the…)

Please note that KUBOTA feels it’s the greatest way to organize actions. Who cares what YOU feel, Kubota? Shouldn’t it be about what I feel as your customer?

Maybe I’m upset and disappointed because every day I’m surrounded by business philosophies of how to treat customers/clients. Maybe it’s because I know how my Dad treated our customers in our family grocery store a bajillion years ago (and yes, we had thieves in the Ville even back then). Maybe it’s because I ALSO USE OTHER PHOTOSHOP ACTION SETS that I’ve purchased that don’t stick their crap in my face. What if they all did, Kubota? Then what?

Dashboards all over the place is what.

For three years I happily used Kubota products. Their actions are so amazing, I was a repeat customer. But until Kubota cares more about what I FEEL than what THEY FEEL, I won’t purchase their products. Now I know I’m just one customer (although repeating the same question/answer twice on the FAQ sheet might indicate others are also dissatisfied), and I’m sure their organization will remain successful without me, I’m still really, really disappointed that they are more focused on their product than they are their customers.

we’ve been reassigned

FOR IMMEDIATE NON-RELEASE:

It’s a sad day for one team of enthusiastic and sharp client executives.

Widely respected in the speaker community for their commitment to planning insanely successful events for major corporations, Shelley Erwin and Perry Cremeans have been reassigned. It appears as is Ms. Erwin experienced an upward climb to District 1, LUXURY status, as a jeweler — as shown on her identification pass below.

Regretfully, Mr. Cremeans slid to a record low. His District 8 TEXTILES assignment as a meager factory worker was a devastating blow. I hear that he is sewing underwear by hand without a thimble.

canon AE-1 is old as dirt

As the pesky neighbors readied to leave for God’s waiting room (their home-away-from-home in Florida), a gem was uncovered!

This awesome SLR wonder, the Canon AE-1, was my first ‘real’ camera. Manufactured in Japan from April 1976 to 1984, it was purchased for me when I first enrolled in Ivy Tech’s Visual Communications program. The AE-1 was the first in what became a complete overhaul of Canon’s line of SLRs designed to use a significant amount of structural plastic for a lighter and cheaper camera.

Are you kidding me?

The first thing I noticed when snatching it up is how heavy it is in comparison to the newer 5D Mark II or even the EOS Rebel T3i. The difference in size/shape is extremely obvious — both in the camera body and lens.

I was really hoping I could pull the lens to pop on one of my EOS digital SLRs, but the FN lens mount isn’t compatible. *cry* The AE-1’s standard 50mm 1:1.8 seems to weigh close to what entire cameras do now. Funny stuff. Now inspired, I’m actually going to pick up a roll or two of 35mm film and see what happens next!

Stop back for future really crappy photos amazing works of art because I’ll be sure to share a few here!

i was never great at geography

I remember taking G107 at IUS and I even remember my professor’s name, Gerald Ruth. I expected this entry level Geography class to be all about countries and where they were in relation to other countries, but instead, all I remember covering (please note — it’s been a few years ago) is clouds and climate and dry bulb/wet bulb dew point temperature stuff. ::groan:: Lately, I’ve been corresponding with a meeting planner in another country… a country I knew absolutely NOTHING about. Slovakia.

I now know that Bratislava (where their event is to be held) is the capital city of the Slovak Republic, is in Central Europe, and borders Austria and Hungary. I now know that to get there from the US, you fly to Amsterdam (AMS), and from there to Vienna (VIE).

But the most important thing I’ve learned is that they are 6 hours ahead of EST. Yikes!

I guess the reason I’m sharing these facts with you and find them interesting now (as opposed to thinking this info was boring as all Hell when I was younger) is simply because our new clients and friends live there. I love hearing about the weather, find it fascinating that while in Vienna my favorite brother on the planet is staying directly across from the Opera House where Mozart and others played, and in the very room once occupied by composer, Richard Wagner. I even find myself wondering if the dude stayed in that room more than once since he was known for turbulent love affairs — or only once since he was also known for running from his creditors. =)

Some of you may find this interesting… and others? Not so much.

Happy Tuesday!

short & sweet

City or country… it’s fall y’all. At least in Indiana.

I’m not sure the expected peak date for fall foliage in the area, but how could it get more amazing than this?