The current home project is back on track with the office painted and carpet/pad to come out today. The flooring will be installed in this room on Tuesday evening and the flooring in the living room will go down on Wednesday. Even with the glitch, it’s all good again even though I have about 10 miles of wood trim to clean.
But this stuff…
I was turned on to this product via a Facebook friend and WOW! Howard’s Feed-N-Wax should take the #1 spot on your shopping list. It not only smells great, but also transforms any tired, dull wood surface to a rich finish. There’s a warning on the label stating the product is combustable so don’t blow yourself up and blame me. 🙂
3 things I’ve learned from this project applicable to all service providers…
- Be clear about what you are — and what you’re not. (Not exactly the phrase Scott McKain uses, but you get this idea.) If you’re not a pilot with an aircraft, don’t offer to fly someone to Bermuda for any amount of money — same thing applies across the board no matter the service.
- Never overpromise and underdeliver. You’ll blow any chance of future business if you promise the moon and deliver a rock.
- Stick to what you’ve been hired to do. Don’t try to manipulate timelines to make it easier for YOU (or so you can get an advance on the next job). If you’ve been paid to bake cookies for an open house, don’t try to dictate where the purchaser should display the cookies or suggest the best time for guests arrive. Just do what you’ve been paid to do — bake amazing cookies.
When you offer a service, you are the employee and have been hired to serve. That’s why it’s called a “service.”