life = drama

Mar 29, 2010

Life is one dramatic event after another.
It makes me crazy.
I hate it.

As I’m talking to my favorite brother on the phone, I recite the sentences above…
Him: We NEED drama.
Me: Why?
Him: For change and growth.

My brother is much older and wiser than I am, and I respect his opinion on just about everything. So I go through the list of dramatic crap that’s happened already this morning and ask for clarification on how exactly those things are going to make me change and/or grow. He had an answer for every single thing I threw out there. Really. And he was right.

I’m going to try to figure this out on my own, and hope you try it too. The next time you face some crazy drama that upsets you, turn it around and try to figure out how it encourages you to CHANGE your actions or thoughts, and/or how it can make you GROW either individually or professionally.

it’s not enough for me

Mar 29, 2010

This is something that really bugs me — and I wonder if it bothers you too…

There are many ‘major bloggers’ who have tons of followers and every day they post their original business ideas and tell everyone what they should or shouldn’t do. They talk about linchpins and trust agents and if you don’t do this you won’t be that. But you know what? They don’t say, “I suggest you…” or “it’s my opinion that…” — instead they sit behind their desks and type away, portraying their thoughts as fact. Readers have the perception they are experts, and often times act upon what they’ve read.

The other thing — they never tell me WHY they believe the way they do. They are the experts, and that should simply be enough. Well, it’s not enough for me. I want to know the basis for the facts — or at least, clarification that it’s an opinion, and how the opinion was formulated. I find it funny that the very gurus that are telling their loyal followers to be “original thinkers”, also expect to think FOR them.

Spring is here! That’s a fact. How do I know? Spring in the US began March 20th at approximately midnight — and the trees are budding. How cool is that?

can you hear me now?

Mar 28, 2010

An intermittent Internet connection around here is a big deal. Bad — no, VERY bad! I started the week by grumbling when things slowed down, but by Friday evening it became so slooooow we thought rebooting the router might help. You know…”power down/power up solves most problems“! Thing is, it didn’t power back up. While the cable TV kept working, there was no phone and no Internet.

I called my ISP’s toll free number and waited 28 minutes before I got to speak to a live human. The dude I got put me on hold again to check a few things internally, and came back to let me know there was nothing he could do. I needed on-sight help. Since I have a phone through this company too, my case was escalated to priority — 24 hours tops and I would be back in business. Yay me!

Thing is — it didn’t happen the way it was promised. To make a long story short — the times of my appointment came and went (twice) without any word from my cable company, and I stayed by my phone and computer all day on Saturday for nothing. Sunday’s here and the call came at 3:00 PM — help was on the way!

Poor dude made some changes outside in the rain, did testing inside and was finished with his service call. We’re up and running — but when you pay for 20.0, you’re not jumping up and down when your upload speed is 7.0. My weekend is shot, and tomorrow, (probably when I’m REALLY busy), someone else is supposed to be back. But I really don’t believe anything I’m told at this point. Would you?

I’m pretty sure this has something to do with What Customers REALLY Want, because I’m more upset about their lack of responsiveness than I am over the slow connection — and I NEED that fast connect.