Business Thoughts | What If It Did

customer service tip of the day

If you're responding to an email with an apology, you should take special care to actually SPELL THE RECIPIENT'S NAME...

Dinner at Kansai Japanese Steakhouse (in Greenwood, IN) is more about the experience -- the flames, interaction with the...

A Crothersville educator posted the following on FaceBook: Teaching my Enrichment 6 entrepreneurs how to "Create...

It's been 4 years since I had back surgery and that guy up there is the neurosurgeon that performed the work. This week, I...

The current home project is back on track with the office painted and carpet/pad to come out today. The flooring will be...

Having worked in a bank, I'm extra sensitive about my credit report so I was more than upset when a collection appeared...

Yesterday, I called a business and was on hold for more than ONE HOUR before hearing the voice of a live human. As I'm...

TMTR: 90 years-old + is the new "golden years," and retirement is overrated. I've got too much to do before getting...

When your creative developments are copied, is it a compliment or is it just plain stealing? In 2015, I created this...