Once upon a time I worked for an organization where my primary responsibility was 'customer service'. As an employee, I was...
Business Thoughts
you can do it too
All of you that think I'm prissy, raise your hand. Oh, thanks. Like you think I couldn't see you? I'm willing to bet that...
it starts
Saying no gives you the resources to say yes to important opportunities. Think about that. Everyone is asking for one thing...
sometimes i dread good things
I always dread for Monday to roll around, but sometimes I even dread good things. You probably do too... Our office is very...
dude, you are so fired
UPDATE: So the following post is moot -- guess the dude I fired wasn't even a customer (or even a prospective one) in the...
listen to things you can’t hear
I've had some very long work evenings lately. Today at 5:00 PM, I quit -- just for an hour -- but still, it was awesome....
Price is NOT everything
Have you ever done business with a business when you hated what you had to go through just to spend your money with them? I...
Social = Public
According to Mashable, who quotes research firm, Harris Interactive, "45% of Employers Now Screen Social Media Profiles"....
Safari 4 and Snow Leopard
Safari has always been my favorite browser. Drudge Report has always been my favorite news source. In the image above on...