Business Thoughts

How much is luck to blame (or credit) for your failures (or successes)? If not for the good-luck horseshoe on the back of...

I don't want it. I hate drama. I'm not talking about a performance form here -- I'm referencing the urban definition of...

I already know how old-fashioned I sound when I say, "When we were kids we rode bikes and played tag and baseball in the...

Once upon a time I worked for an organization where my primary responsibility was 'customer service'. As an employee, I was...

Saying no gives you the resources to say yes to important opportunities. Think about that. Everyone is asking for one thing...

I always dread for Monday to roll around, but sometimes I even dread good things. You probably do too... Our office is very...

UPDATE: So the following post is moot -- guess the dude I fired wasn't even a customer (or even a prospective one) in the...