Posted by Perry Over the past week Shelley and I have eaten at two restaurants where the service didn't quite meet our...
Business Thoughts
What 911 Callers REALLY Want…
Posted by Perry Here in the southern branch of McKain Performance Group, we work every day to help organizations deliver...
Road Show Nears End
posted by Shelley With next week being the end of the Old Mutual Road Show, Perry and I (the southern branch of McKain...
Wet paint!
posted by Shelley When you make a mistake, or something you do doesn't turn out as it should, do you get defensive? That is...
Must…Stay…Focused
posted by Shelley For this post -- I am the customer. Last year, I received bids for a home improvement project. The...
Last Minute Madness
posted by Shelley Have you ever noticed how so many people leave things until the last minute? It's not something that just...
You’ll Look Stupider
posted by Shelley Most of my life I've annoyed people, starting with my Mother and Grandmother (and currently Perry who...
Can I get a McIck…
Posted by Perry Yesterday, Shelley and I decided to make a run to McDonalds to get a quick bite for dinner - or should I...
Check it Twice – no…
posted by Shelley In a previous post, I talked about clarity and the necessity of practicing silence each day to reflect...
