WTH moments… customer service fail?

Aug 16, 2019

UPS delivered 3 packages to me yesterday. After a few hours, I brought them in. While cutting the top open on the first box I noticed it wasn’t mine! 585 instead of 595 for the house number — and it was to go to another Shelley (spelled Shelie) on my street.

I called UPS to let them know of the error. It took FOREVER to provide information. I was made to feel as if I’d done something wrong. They said they would send the driver back to pick it up, but dude never showed. I delivered the packages myself to the home down the street at almost 10:00 PM. WTH UPS??

Wouldn’t you think that when you pay for shipping, the carrier would have more concern about the packages they are supposed to deliver?

Just going to sit here and pretend it’s already January so we can be in Disney once again. 🙂