Poor Perry is pulling a double today. He runs a store that's about to be torn down to build back bigger. One employee was...
Business Thoughts
every child should be required to work in a store
I'm grateful for the time I spent as a kid working in the parent's grocery store. I learned about the public, customer...
topic that’s almost as touchy as religion
If you think this post is going to be about politics, you'd be wrong. It's about being fat. Most of us know that in the US,...
working from home in a family business
Working in a family business can be rewarding, but it also comes with its unique set of challenges. There's one thing (ok,...
mac in a box
Merry early Christmas to me today! UPS brought my monitor and FedEx brought my new mac in a box. UPS is typically 100%...
a recent study said the holiday season is the most stressful time of the year
In a recent survey, 88% of respondents said the holidays are the worst time of the year for stress, claiming it's often...
friends + family = sale. because we love you.
That was the subject line from the email I received from Yankee Candle just yesterday. Years ago, this biannual sale was...
the rug grand finale
I awoke to a grunting dog hours before I really wanted to get out of bed on this Saturday morning. I counted 10 times...
this has to be one of my best customer experiences…
I posted on shelleyerwin.com about my ruggable rug experience. Basically, the pad was too small for the rug and the initial...