At almost 1:00 AM this morning, I got a text alert from my bank’s debit card provider letting me know of potential fraudulent activity. Walmart was attempting to charge $98.00. The transaction was declined until I authorize it as legit.
Before authorizing, I logged into my Walmart account to see what the $98 was for and found it to be my yearly plus membership. About to let the bank’s provider know it was ok to pay, I got the exact same notice via email from my Apple credit card. Right after that, I received the same fraud suspect notice from my Chase credit card, and a few minutes later the same message from yet another Visa.
Walmart was trying to grab that $98 from every card I’ve ever used to purchase from them online!
At 7:00 AM, I get a call from the bank’s debit card provider. They’ve locked down my card until I call them because they don’t know if the card’s been stolen. Walmart’s opened Pandora’s box because they WANT THEIR $98!!
Crazy that the only way I know Walmart has its fat fingers inside every account I’ve ever used there is because their website says they tried to collect and will attempt to collect it again. No email notification from them!
So once I verify it as legit from one financial institution and tell the others not to pay it… those other alternate card companies will want to cancel their cards and issue new numbers.
All this because Walmart NEEDS THAT $98!!
Just as badly as Walmart needs $98 bucks, Merida needs Dharma back in the house…
See Dharma snubbing her? That’s how I feel about you right now, Walmart. 😠
TIL (today I Learned): NBA legend Kareem Abdul-Jabbar agreed to appear in the movie “Airplane!” on the condition he be paid $35,000… the exact price of a rug he wanted to purchase.
We placed an order early yesterday via the Home Depot website. Everything in my cart — over $300 spent — was supposed to be ready for curbside pickup on the same day. Since they close at 9:00 PM, I called at close to 8:00 to find out the status — it’s a 30-minute drive now. My order wasn’t ready.
Do what you said you would do when you said you would do it.
In the business bestseller, ICONIC, (written by Scott McKain), there’s a portion devoted to promise and performance. According to the author, if you over promise and under deliver you fall into the ‘fraud’ category. Not good, Home Depot.
Around here, we’re high promise and high performance.
At least that’s the general perception anyway. Clients never know my “office” is now a barn in the Ville or that I’m praying my dogs don’t bark.
Ok, so I pray my DOG doesn’t bark. One of them is a good girl. 😏
TIL (Today I Learned): When he was an 18-year-old high school senior, LeBron James was offered $10 million by Reebok on the spot under the condition that he would not speak with Nike or Adidas. He turned down the offer and later signed a $90 million deal with Nike.
All you Walmart shoppers out there using home delivery — BEWARE!!
How is it ok for companies to just ding your credit card for whatever they want… whenever they want?
My horrible online delivery order from Walmart yesterday continues today. Yes, seriously. Not gonna’ lie, I’m pretty darned ticked off about it. The latest is yet another charge this morning that’s the exact same amount they were supposed to CREDIT. So here’s the deal, you guys. I received an email that I was being credited $17.72 for SOME of the missing items in my latest order, but they CHARGED me instead.
I’ve now paid twice for items I didn’t receive.
Perry is employed by Walmart so of course, I try to purchase my groceries there. But I’m done with this to the point I don’t even care what the end charge will be for this grocery order. It won’t happen again.
On a happier note, peep Mom’s hanging flowers…
Received email on 10/28/22 to “review substitutions” at 11:13 AM ET.
Order has been delivered email at 11:31 AM ET (not between 12:00 and 1:00 — driver had already left store when I got the substitution email — it takes at LEAST 15-minutes to get here from there.)
Initiated chat at Wal-mart.com about missing items — they told me to call my store.
Called OGP at Seymour Store at 12:30 PM ET
Was told they can not issue refunds or deliver items
Was told that the driver also shopped my items
Was told I would have to contact Spark Driver – out of Walmart’s hands. (They provided number for Spark Driver.)
Email at 12:40 PM ET “your delivery has been delayed” (Yup… the one that was already delivered.)
At 12:49 PM ET I called 800-walmart
Email at 12:57 PM ET “$20 promo code – thanks for being Walmart + member”
Email at 2:06 PM ET “How was your call with Bianca from Walmart?”
Email at 2:24 PM ET “How was your chat with Satvinder from Walmart?”
Email with grammatical errors asking me to again list the items I didn’t get and to “please fill out a survey” regarding feedback of her service.
Email at 7:54 PM ET from [email protected] — “You’re getting $35.88 back. You should get it in 10 business days”
Email at 7:59 PM ET from [email protected] from Jackie — “You’re getting $17.72 back. You should get it in 10 business days”
CC alert at 10:25 AM that I’m being CHARGED $17.72
Update: I emailed customer care to let them know I was CHARGED not CREDITED for the $17.72 and received the following email:
Response: 5/29/2022 12:36:57 PM (Central Time)
Shelly, The refund of 17.72 was submitted on 5/25/2022 and is currently processing. It can take the financial institution 1-5 days to complete the process.
I didn’t purchase anything on 5/25/22 from Walmart.
I officially have no idea what the actual hell I’ve paid for or what I’ve received at this point. What I do know is Walmart has a hold on my CC for $244.40:
And, as of right this minute — 11:28 AM ET 5/29/2022 — my delivery is still scheduled for YESTERDAY.
TIL (Today I Learned): Walmart did not hire its first chief customer officer until 2018.
A couple weeks ago I ordered a new kind of shampoo and conditioner (Moroccanoil). It was EXPENSIVE. Although it smells amazing, it made my hair feel gummy and I simply hate it. My friend, Julie, recommended her favorite, (Davines). I thought I’d give it a whirl and I ordered it on Amazon.
The second I opened the mailbox and the fragrance hit me I knew there was a problem. It was shipped with no bubble wrap or anything in the box besides the product. The shampoo lid wasn’t tight.
Back to Amazon.com I went to initiate a return! But no… no returns on this product. There was an option to chat with a representative so I clicked. Into the chat came Naman.
Now I don’t know of anyone in my neck of the woods with that name so I assume (and I could be wrong!) that this dude doesn’t live around here. The name is of Hindi and Hebrew origin and means “salutations; be kind.” His first comment to me was:
“I’m going to make you smile today!”
No photo proof needed to prove my claim and my card was credited immediately. Naman also credited an additional $10.70 for my inconvenience — and I don’t have to return anything.
Yes, Naman lived up to his name and made me smile. Pretty cool, Amazon. 🙂
TIL (Today I Learned): Ever heard of Beirut’s Grudge House? After disputes with his brother over land inherited from their father, a man built a thin, three-story building just to hide his brother’s view of the sea.
I LOVE candles and recently tried out a new company, Goose Creek Candle Company. They were having a sale… what better time to give them a shot?
The items I ordered were shipped in a timely manner but when delivered, the glass container of one of the candles was broken. Understandable… that happens sometimes. So I sent them an email with my order number, details on which item was damaged, and the photo below:
In return, I received an email filled with smiley face emojis and promises to replace or refund. But in order to process, they first must be provided a photo that includes the label. Obviously, the shipping carrier doesn’t give two shits about a photo of the company’s label.
Goose Creek has access to my order. They know it was delivered on the day they received an email containing a photo of the damaged product. But they still required more proof! I dug through my trash — something I can’t believe I did for $11 bucks — and dutifully sent another photo by reply email.
They responded that they would replace the broken product and included a $5 coupon for the inconvenience. Why not just include a pack of wax melts in the replacement shipment? Obviously, it’s because you have to spend more money to use the coupon. I get it… the box was tossed around by UPS and it wasn’t their fault. But they have no one else to blame for how they treat customers. So long, Goose Creek.
TIL (Today I Learned): Cher is the only artist in history to have a Number One song on the Billboard Music Charts for six consecutive decades.
