Don't believe the T-Mobile commercial that tells you how easy it is to switch to their carrier. While it might be that easy...
Business Thoughts
we live in the age of access
There was a time when it was normal for people to tune in to their favorite TV station for news at 6:00 PM and 11:00 PM....
the customer experience delivered by our ups driver
Ben was to receive a package that required a signature earlier in the week. He was working and since I'm retired, it was my...
strategies to attract new business doesn’t mean loyalty
You've seen it -- and probably have experienced it -- when companies offer lower prices or additional services for new...
no show people who can’t take time to text
The good news is... we're finally FREE!! Texting takes just a few moments and could save your reputation. After our...
today is Perry’s last day in Madison
Perry has more or less been married to Madison in one job or another for the past several years. He was offered a new job...
do all politicians lack basic common sense?
I've never been political and I'm not going to start now, but good grief, people! When you have a bunch of politicians...
happy new year and an interesting experiment
Hello, 2026! It's that time of year when people make resolutions they rarely keep. I've done it -- and I'm sure you have...
the demand for dumb is increasing
The demand for "dumb" devices, such as feature phones, non-smart TVs, and other low-tech electronics, is growing,...









